Job Title: Central Station Dispatcher

General Summary:

The Operations Assistant works in conjunction with CIS Security, Valley Security & Alarm, Valley Sanitary Supply, and Janitorial Inc. companies, and is responsible to the General Manager(s) for the professional conduct, appearance, and performance of all Geil Enterprises Employees under his/her supervision.

Principle Duties and Responsibilities:

• • Dispatching and Scheduling for CIS Security
• • Responsible for assisting CIS Security in minimizing overtime
• • Data entry using proprietary software
• • Data entry for GEI companies as directed and approved by General Manager-Security
• • Provide service to all GEI customers and employees through phones, radios, and in-person interaction
• • Fire Alarm, Burglar Alarm and Video Monitoring for Valley Security + Alarm
• • Responsible for strict confidentiality regarding customer, employee, or GEI issues
• • Responsible for participating in on-going, GEI sponsored training programs.
• • Communicates employee and/or customer concerns and any issues regarding field employees, client, or GEI companies, to the designated General Manager
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Required Knowledge, Skills, and Abilities:

• • Computer Knowledge
• • MS Windows
• • MS Office
• • Type at least 30 wpm.
• • Consistent positive attitude.
• • Ability to Interface with all levels of personnel within the organization and public
• • Effective Listener
• • Proven Team Player.
• • Excellent written & verbal communication skills.
• • Proven Organizational Skills.
• • Ability to multi-task effectively and work in high stressful situations.
• • Ability to keep information confidential.
• • Ability to work alone in an enclosed environment.
• • Must be self motivated.

Education and Experience:

• • Previous dispatching and/or related clerical experience.
• • Internal applicants: Minimum one year experience with CIS Security and/or previous Call Center or Dispatching experience required

Job Title: CIS General Manager

General Summary:

The General Manager's primary focus is the development and implementation of annual company operational plan. Additionally, the General Manager is responsible for developing their respective company within the Mission, Vision, and Values of GEI. Employee Safety, Revenue Growth and Net Profit are the highest priority.

Principle Duties and Responsibilities:

• • Provide a safe and healthy work environment for all employees.
• • Responsible for managing the Profit and Revenue growth aspects of the company.
• • Manage and control employee turnover and retention.
• • Develop one year operational plan.
• • Responsible for working synergistically with all GEI companies and support team.
• • Conduct annual performance reviews on all employees.(Direct Reports)
• • Maintain equitable compensation levels.
• • Develop annual sales plan in conjunction with GEI Business Development Manager.
• • Responsible for the development (training and education plans) of all company employees.
• • Primary communicator between GEI and company.
• • Maintain budgeted staffing levels.
• • Work in cooperation with GEI Management Team (Finance, Human Resource, and Operations)
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Required Knowledge, Skills, and Abilities:

• • Effective listening and counseling skills.
• • Ability to approach issues in a Proactive manner.
• • Ability to be an effective Team Player and Team Leader.
• • Consistent Positive Attitude.
• • Excellent writing and verbal skills.
• • Knowledge of WinTeam and other essential software programs.
• • Basic Presentation Skills
• • Ability to Interface with all levels of personnel within the organization.
• • Proven Organization Skills.
• • Fundamental knowledge of basic labor laws.

Education and Experience:

Bachelor of Science Degree and ten or more years of related industry experience.

Job Title: CIS Account Manager – North Valley Modesto

General Summary:

The Account Manager is responsible for employee relations, customer relations, and administrative duties as related to their assigned sites.

Principle Duties and Responsibilities:

• • Proactively visit designated key accounts on a routine basis
• • Responsible for sales for the Patrol Division and Standing Division as directed
• • Responsible for promoting other divisions of Geil Enterprises, Inc.
• • Oversee the progressive discipline process of employees in conjunction with the Operations Supervisors
• • Responsible for overseeing all customer complaints and following up with customers
• • Responsible for overseeing overtime hours for security officers
• • Responsible for assisting in the collections efforts as needed
• • Responsible for conducting training sessions as needed
• • Responsible for working with the Team to participate in delivering the best service to customers and employees
• • Attend all customer requested meetings, even after normal business hours
• • Resolve client concerns and communicate them to the General Manager
• • Responsible for negotiating annual contracts for existing customers
• • Must be knowledgeable in the duties to be performed for all client accounts
• • Conduct monthly scheduled and unscheduled inspections of job sites as requested by the General Manager
• • Assist General Manager and all field employees when required, even if after normal business hours
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing

Required Knowledge, Skills, and Abilities:

• • Good interpersonal skills.
• • Team Player.
• • Excellent written & verbal communication skills.
• • Good Presentation Skills.
• • Ability to interface with all levels of personnel within the organization and clients.
• • Good Organization Skills.
• • Consistent positive attitude.
• • Ability to multi-task effectively.
• • Knowledge of basic Human Resource responsibilities

Physical Requirements:

• • Standing and/or walking for extended periods of time
• • Ability to cope with moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, and loud noises
• • Regular moderate physical activity
• • Requires handling of average-weight objects (5-10 lbs.)
• • Work regularly requires sustained periods of concentration

Education and Experience:

AA Degree or equivalent work experience. Three to four years' customer service required. Must have experience with Microsoft Word and Excel software programs. Must maintain valid CA guard card.

Comments:

This job requires traveling out of town. Valid California Driver's License and good driving record required.

Job Title: Security Officer

General Summary:

The Security Officer is responsible for maintaining a safe environment for CIS clients.

Principle Duties and Responsibilities:

• • Observes and reports any safety hazards or suspicious activity on clientís property
• • Prevents property loss from fires, vandalism and theft
• • Performs public relations duties as required
• • Performs extensive walking during shift
• • Escort visitors, customers, or employees
• • Communicates with dispatch via two-way radio
• • Completes Daily Activity Reports
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing

Required Knowledge, Skills, and Abilities:

• • Consistent positive attitude
• • Good interpersonal skills
• • Team Player
• • Excellent written and verbal communication skills
• • High school diploma or equivalency required
• • Must be 18
• • Ability to work graveyard shifts, weekends, holidays
• • Ability to multi-task effectively

Physical Requirements:

• • Standing and/or walking for extended periods of time
• • Ability to cope with moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, and loud noises
• • Regular moderate physical activity
• • Requires handling of average-weight objects (5-10 lbs.)
• • Work regularly requires sustained periods of concentration

Comments:

Must be able to maintain confidentiality as a primary job function

Job Title: Janitor

General Summary:

This position requires a janitor to maintain a clean environment for Janitorial Inc’s clients.

Principle Duties and Responsibilities:

• • Follows client specification sheets to properly clean their assigned job sites
• • Report the need of supplies for the site to immediate supervisor
• • Report any broken or missing equipment to immediate supervisor
• • Self Inspection of work performed to insure job duties were completed according to client specifications
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing
• • Site specific duties as communicated through site training and orientation

Required Knowledge, Skills, and Abilities:

• • Ability to follow instructions including safety and employment standards policies and requirements
• • Work alone with minimal supervision
• • Must physically be able to stand or walk for a long period of time
• • Must be able to lift, push or pull up to 50lbs
• • Must be 18 years or older
• • Other tasks will require reaching above shoulders, bending, stooping, kneeling and stretching to accomplish tasks
• • Must be able to follow Janitorial Inc. safety policy
• • Site specific requirements may be added

Education and Experience:

No special educational requirement for this position however experience is preferred

Job Title: Salesperson - Valley Security & Alarm

General Summary:

A Salesperson is responsible for sales of alarm services such as fire, intrusion, access control, close circuit television, and any additional or new products. They are also responsible for conforming to the company quality system procedures as documented.

Principle Duties and Responsibilities:

• • Assists in the development of sales for VSA
• • Conduct initial meeting with potential customers and submit proposal/bids as prescribed by customer needs
• • Building trust and rapport with perspective customers
• • Working both self generated and company provide leads
• • Secures profitable sales and upgrades to new customers
• • Maximize customer satisfaction and retention by initiating post installation follow-ups
• • Reach the sales goals set by the General Manager
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing

Required Knowledge, Skills, and Abilities:

• • Proven sales skills
• • Ability to read, analyze, and understand technical and non-technical documents as related to sales contracts
• • Good assessment techniques including examining, questioning, evaluation and reporting sales
• • Ability to interface with both technical and non-technical personnel
• • Excellent planning and organizational skills
• • Excellent verbal and written communications skills
• • Must hold a valid California Driver’s License and a good driving record
• • Must be able to provide proof of minimum motor vehicle insurance coverage as required by the State of California

Education and Experience:

BA/BS degree required or equivalent work experience. Minimum three years demonstrated sales experience. Must have experience with Microsoft Word, Excel, and PowerPoint Programs.

Salary

Exempt Position – Base plus commission

Benefits

• • Medical/Dental/Vision – 75% of employee premium paid by the company
• • 401K with match in Company Stock
• • ESOP – Employee Stock Ownership Plan

Job Title: Technical Design & Training Specialist - Valley Security & Alarm

General Summary:

This person is responsible for the design of various systems as related to the division’s needs and provides support to the sales team.

Principle Duties and Responsibilities:

• • Design and plan burglar, fire, access control and CCTV systems to comply with codes.
• • Assist in training and coaching technicians on existing and new products.
• • Support sales efforts with system design and plans/submittals as necessary.
• • Review new technologies for Valley Security & Alarm
• • Review new equipment before it is released for the salespeople to sell
• • Assisting the GM in pricing materials for large projects
• • Responsible for assisting in assessing individual technicians training needs and developing/implementing/monitoring training plan for them on an annual basis
• • Provide technical support for sales and operations personnel
• • Provide field programming training for technicians
• • Assist Operations personnel with coordinating installers/service technicians as needed and/or requested by the VSA General Manager
• • Participate in the recruitment/hiring process
• • Create fire plans/submittals as needed
• • Maintaining and troubleshooting problems with the central station hardware and software
• • Backup for emergency downloads
• • Assist the GM in reviewing and maintaining all licenses/certifications and assisting in managing related compliance issues (such as the C10 license, insurance requirements, FCC radio license (AES System), ACO license, Qualified Manager license, and Technician licenses)
• • Responsible for special projects at the direction of the VSA General Manager
• • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing

Required Knowledge, Skills, and Abilities:

• • Ability to interface with both technical and non-technical personnel.
• • Excellent planning, organizing and communication skills.

Education and Experience:

Bachelor’s Degree required or equivalent work experience. Minimum three years demonstrated sales experience. Must have experience with AutoCad, Microsoft Word, Excel, and Power Point Programs.

License & Certification Requirements

NICET II or higher; Alarm Agent License.

Comments

This job requires driving on a daily basis. Valid California Driver’s License and good driving record required.

Job Title: Installer/Service Technician - Valley Security & Alarm

General Summary:

This position involves the testing and inspecting of systems. This also involves the ability to diagnose, repair and maintain these systems. This person must also program a variety of control/communicators.

Principle Duties and Responsibilities:

• • Installs, services, configures and programs complex systems involving multiple special devices
• • Tests and inspects fire alarm systems
• • Diagnoses, repairs and maintains burglar, fire, access control and CCTV systems
• • Programs control communicators (i.e. Radionics, Caddx, Ademco)
• • Locates and clears trouble with damaged equipment or wiring
• • Readjusts equipment
• • Repairs or replaces inoperative equipment and test for operation
• • Able to read building and sprinkler plans as required for clearing trouble
• • Responsible for working within all safe workplace guidelines and responsible for safety hazard identification and reporting within their work environment
• • As well as promoting the same with all teammates
• • Employee must report on time and able to work Monday through Friday 8 AM to 4:30 PM with a ½ hour meal break
• • Employee must be available to work an “On Call” rotation once a month and be available to respond to after hour and weekend emergency calls
• • Must be able to drive a vehicle daily
• • Must be able to effectively communicate both written and verbally to customers communications and requests
• • Duties and responsibilities may be added, deleted or changed at anytime at the discretion of management, formally or informally, either verbally or in writing

Required Knowledge, Skills, and Abilities:

• • Technical knowledge of alarm systems
• • Proven repair and troubleshooting skills on above mentioned alarm systems
• • Ability to read and understand technical and non-technical documents as related to equipment repairs
• • Good assessment techniques including examining, questioning, evaluation and reporting equipment repairs
• • Programming experience
• • Consistent positive attitude
• • Good interpersonal skills
• • Team Player
• • Excellent written & verbal communication skills in English
• • Good Organizational Skills
• • Ability to multi-task effectively
• • Must hold a valid California Drivers license with a good driving record

Education and Experience:

A high school diploma. A minimum of 5 years of experience installing, inspecting and repairing similar equipment.

Salary

Exempt Position – $15.00 to $23.00 per DOE

Benefits

• • Medical/Dental/Vision – 75% of employee premium paid by the company
• • 401K with match in Company Stock
• • ESOP – Employee Stock Ownership Plan